Placeholder in case I ever use this later.

This is not going to be pretty, and maybe not that profitable in the short-term.  I am going to sound harsh, but I do want this to succeed, as I see the potential.  This is not intended as a slam on you guys- I hopee you know what I post here well enough, that you know this isn't just me begging or slagging.

Right now: the perception of this game is that it's unplayable, and that  buying a Stardock game isn't worth it until at least a year out.  That's not good for business.

 

Solution:

 

a) Next week, throw some mods on the site.  There have been some decent mods made already that help the game out.  The mod section needs to be more then just maps.

Get custom MP servers up ASAP after getting MP online.   MP will help with the balance, since people will make MP mods to fix balance issues.  That might be able to save you some manhours on balancing.  If possible, allow for mods to be used on SD servers (work with the mod community on this)

c) Keep up the good work on support overall.  I trust you guys fully on that, otherwwise I would be raging at you guys right now.

 

d) This is the part you might not like.  You're going to have to eat short-term profitability on this, in order to help in the long-term.

You'll need to be aggressive on discounting once you can.  (I understand you can't right now)

That said, the expansion.  It needs to be a stand-alone game, with a bug-free, very generous demo out a month before release.  Maybe even full game esque.   The burden of proof is right now, (fairly or not), on you guys to prove you can have a solid launch.  Showing the world what a year of your support can do for a game will restore your reputation (which is tarnished outside of here right now)

The downside is the fans who stuck it out will feel screwed over a bit, (I'm one of those fans) , but I think most of us would be ok with that , given the circumstances.  Maybe give us the expansion at a discount based on when we pre-ordered elemental, or a loyalty bonus on Impulse when we get it?  (not DLC, but a credit to use on other things)

e) Learn from your mistakes and don't rush future titles, even if it  seems to make business sense at the time.  It bites you back tenfold.

I never thought I'd be trying to tell a millionare how to run his business, but I'm trying to look at things from a cold, business side, not my gamer side.  As a gamer, I'd be willing to hand over my money- I know I won't regret this ride.  However, I know I got a minority opinion, and the Joe Average gamer right now- he's writing you guys off.  I'm worried about the long-term damage that could happen, and how it would mean lower budgets for SD titles in the future, and less ambitious future projects- such as GC3.  (I am motivated by self-interest here)

 


Comments (Page 8)
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on Aug 29, 2010

BlackRainZ
Alright alright, I am sorry too, I just woke up so i'm grouchy. Seriously though, I just want to make the game better and I just hope people will help in that, rather than complaining about how another game was released better or how they are so angry because they feel cheated. If you are angry, it is understandable, but than just get a refund or if you want to help make the game better so you don't feel cheated than do that.

Okay, thanks Rainz.  Yeah, I agree there is plenty of just negativity floating around here.  I don't want a refund because I still believe in Stardock and the company.  I'm looking forward very much to modding the game, and I've always been active on the "ideas" thread.  I think right now we're seeing two simultaneous debates going on that are easily mired together.  There is the debate that Stardock is a great company that had some difficulty variables to deal with.  In this regard, I completely that a rough start is forgiveable.  And then there is the other debate: that some of Stardock's errors must be recognized by themselves before they can successfully move on.  If they are vocal about admitting their mistakes in chat, then that is very encouraging and I'll refashion my feedback on the forums.  I don't participate in the chat rooms as a matter of preference  I like to type my ideas or comments in forum because, if the dev team doesn't want to read them, they can just go ahead and skip them.

Anyway, glad that we cleared this up. 

on Aug 29, 2010

EVERYTHING WILL GO WELL that's the spirit

LET'S improve the whole thing to make this a legendary game

on Aug 29, 2010

Demiansky

Okay, thanks Rainz.  Yeah, I agree there is plenty of just negativity floating around here.  I don't want a refund because I still believe in Stardock and the company.  I'm looking forward very much to modding the game, and I've always been active on the "ideas" thread.  I think right now we're seeing two simultaneous debates going on that are easily mired together.  There is the debate that Stardock is a great company that had some difficulty variables to deal with.  In this regard, I completely that a rough start is forgiveable.  And then there is the other debate: that some of Stardock's errors must be recognized by themselves before they can successfully move on.  If they are vocal about admitting their mistakes in chat, then that is very encouraging and I'll refashion my feedback on the forums.  I don't participate in the chat rooms as a matter of preference  I like to type my ideas or comments in forum because, if the dev team doesn't want to read them, they can just go ahead and skip them.

Anyway, glad that we cleared this up. 

Karma points for both of you working this out.  If both camps just got together and discussed things constructively, Elemental would improve more rapidly, and I think we all want that.

on Aug 29, 2010

Demiansky

Quoting BlackRainZ, reply 106Alright alright, I am sorry too, I just woke up so i'm grouchy. Seriously though, I just want to make the game better and I just hope people will help in that, rather than complaining about how another game was released better or how they are so angry because they feel cheated. If you are angry, it is understandable, but than just get a refund or if you want to help make the game better so you don't feel cheated than do that.


Okay, thanks Rainz.  Yeah, I agree there is plenty of just negativity floating around here.  I don't want a refund because I still believe in Stardock and the company.  I'm looking forward very much to modding the game, and I've always been active on the "ideas" thread.  I think right now we're seeing two simultaneous debates going on that are easily mired together.  There is the debate that Stardock is a great company that had some difficulty variables to deal with.  In this regard, I completely that a rough start is forgiveable.  And then there is the other debate: that some of Stardock's errors must be recognized by themselves before they can successfully move on.  If they are vocal about admitting their mistakes in chat, then that is very encouraging and I'll refashion my feedback on the forums.  I don't participate in the chat rooms as a matter of preference  I like to type my ideas or comments in forum because, if the dev team doesn't want to read them, they can just go ahead and skip them.

Anyway, glad that we cleared this up. 

 

I can say this much, the devs on several occasions have made it known in chat they are not happy with the game as is, GreenReaper, one of the devs just said this last night actually. Cari_elf has also told me that they are working on combat and magic already to make them better and yesterday the devs were testing what I think was multiplayer features ( I kept noticing they were coming and going in chat from testing the game and then got a confirm from one of the dev's comments heh) I dont know if it was multiplayer they were testing, but I think it was because it was a few of them.

on Aug 29, 2010

Raruto
EVERYTHING WILL GO WELL that's the spirit

LET'S improve the whole thing to make this a legendary game

Wooooord

on Aug 29, 2010

If both camps just got together and discussed things constructively, Elemental would improve more rapidly, and I think we all want that.

That's the way.

Personally i'm enjoying the game even in the state it's in (until it crashes) but if anything that just shows the potential of the game. I'm enjoying the premise and it's still in an unbalanced and bug riddled mess. BUT i dont care, it kills time in an entertaining way.

on Aug 29, 2010

Finally, remembered my password. 

I've been a long time Stardock fan (I believe my Member Number will bear that out), but I haven't posted in a long time. 

I only want to add or say a few things: for a completely "broken" and "unplayable" game, I've certainly spent so much time playing it that I haven't bothered to post about it.  I have a feeling that's true for more people than Stardock gets credit for at the moment.  This happens EVERY TIME a game is released by anybody.  There's a vocal minority of people who complain about this or that, there's an even smaller minority who provide useful feedback, and there's a lot of people scratching their heads saying, "Well, I'm reading about all these horrible bugs, but I'm still having fun!"

I don't doubt that there are many bugs in the game and the "balance" could be better (right now, balance is an ethereal concept since MP hasn't been activated--play the game responsibly and choose not to equip yourself with a huge number of rings, which is basically cheating, whether the game lets you do it or not).  But Stardock will continue to make improvements long after other studios have moved on.  My experience since I bought the first modern version of GalCiv waaaay back probably 7-8 years ago has been nothing but positive with Stardock games. 

EWOM isn't perfect, but it's actually better than GalCiv2 was at release.  GalCiv2 is one of the best TBS games of all time and I expect EWOM to make an impact as well. 

As far as the "paying for an unfinished game" complaint goes, consider this: how often have you purchased a game that stunk and had no recourse whatsoever and the developers never once patched it?  If you've been playing games for a while, chances are this is a fairly large number.  The game (especially as of the Day 0 patch) was and is plenty playable. 

on Aug 29, 2010

I pre-ordered this game with high hopes and trust in stardock.  This game has been a monumental dissapointment.  Maybe I'll install it again in a few months - a year or 2 from now and see how the changes were made.  Thank god Civ 5 is due out soon.  You guys need to take more time developing and be willing to go back to scratch if its not shaping up into a quality title.  I'm definately more wary of stardock as a consumer.

on Aug 29, 2010

A lot of the blame can be laid upon the fanboys during beta.. instead of being bluntly honest about the quality of this game most just wanted to suck up to the people with a stardock logo in their avatar.  Your blind loyalty really paid off.. this game had potential.

on Aug 29, 2010

apoc527
I don't doubt that there are many bugs in the game and the "balance" could be better (right now, balance is an ethereal concept since MP hasn't been activated--play the game responsibly and choose not to equip yourself with a huge number of rings, which is basically cheating, whether the game lets you do it or not).  But Stardock will continue to make improvements long after other studios have moved on.  My experience since I bought the first modern version of GalCiv waaaay back probably 7-8 years ago has been nothing but positive with Stardock games.

For the kind of balance problems we're talking about, you don't need multiplayer to see it. Even if you ignore the easiest targets like shards not working and the silliness with rings, the whole damage system works badly once the numbers scale up. A stack of guys with Lord Maces will destroy anything else.

(And while we're on the subject, multiplayer not being up isn't exactly a good thing either. I've only ever bought two games that had multiplayer where it wasn't playable for a week after release, and the other one is Demigod.)

As far as the "paying for an unfinished game" complaint goes, consider this: how often have you purchased a game that stunk and had no recourse whatsoever and the developers never once patched it?  If you've been playing games for a while, chances are this is a fairly large number.  The game (especially as of the Day 0 patch) was and is plenty playable. 

The problem is that I don't tend to buy anything from those companies again. Once you get a reputation for putting out bad releases, it's very hard to get out from under that reputation.  Fans of Stardock should be saying "hey guys we love you, but for the love of god don't put out something that is so unpolished at release for a third time!"

on Aug 29, 2010

judahstarguy
A lot of the blame can be laid upon the fanboys during beta.. instead of being bluntly honest about the quality of this game most just wanted to suck up to the people with a stardock logo in their avatar.  Your blind loyalty really paid off.. this game had potential.

The biggest problems are gameplay stuff in late game, and that never really happened in beta. The beta schedule was big on tech testing, but never had a real "gameplay beta" phase. That's not the fault of the beta testers.

on Aug 29, 2010

As someone who have been in the "Elemental" boat since at least Beta 1, my analysis is that Stardock reached the limit of its capabilities versus their ambitions with this game. All the "new stuffs" for this new Intellectual Property were simply to much for Stardock to swallow in one big gulp. I was certain that the Day 0 release would be relatively playable but plainly off the mark compared to many players expectations which is why i'm not surprised of the complains.

The good news is that they will make the effort to reach that mark but they can't do it without constructive criticisms and feedbacks. Please correct me i'm wrong but i remember that something like 30% of the game budget would be for after the game release.

Certainly this game need work but still it is salvageable and will be salvaged because those devs have put much on their pride on it to not fight back.

on Aug 29, 2010

While I agree with a lot of what the OP says, unfortunately I can already tell you Brad won't agree with any of it. According to him the community Always says a game ISN'T ready, and Stardock always says a game IS ready. In Elemental's case Stardock got kinda screwed over with the release windows available to them. They didn't launch early because they needed the money. They released early because they had other deals in the works and pushing the release back until Feb of next year would have cost them a lot on those other deals they already had worked out (making boxes, printing disks, etc etc).

Brad's NEVER going to agree with the community when they say something isn't ready. As a developer he see's Impulse as the ultimate "Fix anything Later" tool and that's a very BAD view to have. While it's true Impulse is great for delivering updates, it's VERY VERY BAD for business when you have the view that "We can patch in fixes at a later date", because by then it's too late to fix the damage that's been done in the eyes of the gaming public. While the game can always be fixed and patched later, winning over the mind and opinion of someone who thinks the game sucks because they already tried it once and didn't like it is often something that CAN'T be fixed later. Once a gamer tries something and doesn't like it they almost NEVER go back and try it again later. I know that is a FACT from having over 20 years experience as a gamer myself and also having quite a few years of experience working in the industry its-self.

In Elemental's case Stardock really should have bit the bullet and pushed it back until Feb until all these bugs and balance issues were squashed. I honestly don't think any pre-planning was done at all in regards to balance and that can pretty much be proven by seeing Brad's views as a game developer. Brad is concerned with getting engine mechanics working properly, he doesn't care how much damage a Fireball does or how much Strength a Demon has because to him that is seen as "content fluff" that can be tweaked later if needed. While that may be true from a Developer Viewpoint, that is decidedly NOT TRUE from a Gamer's Viewpoint. From a Gamer's perspective that "content fluff" IS THE GAME. If it's not balanced and fun then the game will bomb, plain and simple, and he just doesn't see that and most likely never will (thanks Impulse...). This is WHY digital delivery systems aren't good for gaming. They give developers TOO MUCH LEEWAY when it comes to patching up a broken game and this is what allows so many developers get away with putting out a crap game thinking they can fix it later after they rake in the money. Stardock doesn't need to "rake in the money" to keep a game going or in development because they make their money from Windows Applications and Customization. Not to mention Brad could always dig into some of those millionaire bucks if he needed to too keep the game in development until it's Actually Ready.

Maybe now with the damage that's been done to Stardock's reputation he will finally see that when the community says something isn't ready....maybe it's actually NOT READY *GASP*

Having said that, I STILL think Elemental is a AWESOME and FUN game. I'm very glad I have it now and didn't have to wait until Feb 2011 to get my hands on it. Next time though Stardock needs to have all that "Content Fluff" hammered out on paper in the Design Phase While the Engine is being made. That's the way EVERY company I've ever worked for has done things in the past. Game content is NOT FLUFF that can be balanced and tweaked later. It HAS TO BE DONE BEFORE LAUNCH. Or things like this happen and people lose faith in Stardock's ability to make a fun and balanced game-play experience.

 

on Aug 29, 2010

Wow Raven, coming down a little harsh on Frogboy aren't you?

Not that I dissagree that the game is unfinished, quite the contrary. I haven't started the game since the fist day I was able to play it. I think I might need to force myself to start it and find the FUN that you and other people are talking about.

Nevertheless, we all know Brad is a good guy, and a gamer deep down inside. Maybe after he comes back from his holiday, and had some time to actually play the game, he'll have changed his mind about some of this stuff. Maybe he won't. But still, putting words into his mouth, especially when they sound so negative is just bad form, at least IMHO. (Not trying to pick a fight here or anything, I enjoy reading your posts even if I don't agree with you all the time )

on Aug 29, 2010

Raven X
In Elemental's case Stardock really should have bit the bullet and pushed it back until Feb until all these bugs and balance issues were squashed. I honestly don't think any pre-planning was done at all in regards to balance and that can pretty much be proven by seeing Brad's views as a game developer. Brad is concerned with getting engine mechanics working properly, he doesn't care how much damage a Fireball does or how much Strength a Demon has because to him that is seen as "content fluff" that can be tweaked later if needed. While that may be true from a Developer Viewpoint, that is decidedly NOT TRUE from a Gamer's Viewpoint. From a Gamer's perspective that "content fluff" IS THE GAME.

Couldn't agree more. Very little gameplay balancing appears to have happened which presumably reflects the very low importance that Stardock (and by that I mean Brad) put upon it... and yet to the paying customer, particularly for a strategy game, gameplay balance and having interesting choices and trade offs is one of the critical requirements.

It strikes me that what is required is several large spreadsheets of the various game data along with formula to balance them out mathematically, followed up by in depth play testing to check that what seems balanced mathemetically actually feels that way when played. I'll eat my hat if this has happened at more than an extremely rudimentary level.

Fortunately it is still possible. They aren't going to be able to pick up most of the potential customers they have lost from this release but they can fix it so that those who have already bought it are happy and maybe maintain steady ongoing sales.

 

 

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